Through this article, we bring you the common problems that arise while using Apple TV and their solutions. Before looking for specific issues of Apple TV, let’s look at updating and resetting your Apple TV. We recommend you to start with basic update, if none of them work then move to others.
1st Step:
To update, go to settings, then go to System. Then select Software Update. And you can choose to update automatically. That way, the Apple TV will do this process by itself. Now reboot your model and try again.
2nd Step:
For a basic restart, you can do this by holding the Menu+Home buttons on your Siri remote. This will blink the indicator light and then restart your Apple TV.
3rd Step:
If the above methods do not work, you can reset your Apple TV. But this will remove all your data. Therefore, you should do this only if the problem is serious or if other methods cannot solve it. It can be done by System > Reset > Reset and Update. Let us now consider the other problem of Apple TV.
Fix Apple TV Wi-Fi Problems
If your Apple TV does not connect to Wi-Fi, we have given some steps to take for that.
1st Step:
First you need to check if your Wi-Fi is functioning. It can be done through settings > network. That way you can see your current network profile. If it doesn’t show you details about a network, it means that Wi-Fi is not connected to your Apple TV. You can try resetting your router to set it up.
2nd Step:
If your Wi-Fi is showing but not connected, try plugging in your Apple TV or turning it off and leaving it for 15 seconds, then plug it back in and turn it on.
3rd Step:
If the Wi-Fi drops after working for a while, there may be a problem with interference. Place your Apple TV close to the router if you can. Also remove barriers like cases and shelves in between. Fix Apple TV Power Problems If your Apple TV won’t turn on or keeps showing a blank screen, here we will bring you some possible solutions.
1st Step:
Unplug the HDMI cable from your TV and Apple TV and plug it back in. If that doesn’t work, try a new HDMI cable.
2nd Step:
Check your TV menu setting and see if the input is the same as your Apple TV connection.
3rd Step:
Disconnect both your Apple TV and the TV and leave it for about 15 seconds, then plug it back in and try to start it.
4th Step:
If you use something like a receiver between the two devices, try plugging your Apple TV directly into the TV. If this works, there is a problem with the other device. Switch it up.
Fix Apple TV Remote Problems
A key part when using Apple TV is the remote. If you have a remote problem, you can’t use your Apple TV.
1st Step:
It is very advisable to use the iPhone Remote App before any issue arises.
2nd Step:
If your Apple TV remote does not pair, check if it has been charged for 30 minutes. Then keep your remote 3 inches away from the Apple TV and hold the volume up and menu button for 5 minutes. This makes the pair. Then unplug the Apple TV and plug it back in a few seconds. Now try to operate the remote.
3rd Step:
If the touch area of Apple TV is too sensitive, you can reduce it. This can be done through Settings > Remotes and Devices > Touch Surface Tracking > Pick a slower power.
Fix receiver rebooting when using Apple TV
If your receiver keeps rebooting when you use Apple TV, this step may resolve it.
1st Step:
Go to settings on your Apple TV. Go to Audio in Audio & Video. Select Auto to Dolby there. That will solve your reboot issue.
2nd Step:
Also, you can check if there is any important update for your receiver. You can solve it by connecting to Wi-Fi.
Fix Black Bars and Screen Issues
1st Step:
For this you will have to adjust the setting of your Apple TV. Most of the time this happens because your TV is not set to 16 × 9 aspect ratio. Therefore, you should look at your setting and make the picture size and aspect.
Fix Apple TV audio problems
1st Step:
Try the restart method first.
2nd Step:
Check your HDMI cable. Try unplugging it from both the TV and the Apple TV and plugging it back in.
Fix Video Problems
1st Step:
If you don’t have the resolution you want, you can go to Settings. You can change it by going to Resolution in Audio and Video. You can choose the resolution manually. But the auto option will automatically select the best option for you.
2nd Step:
If your video is stuttering or freezing, you can close the app and restart it to resume playback.
Here we have brought you the most basic Apple TV issues and their solutions. In addition, mention the issues and solutions you know in the comment section below so that others can take care of them.
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